In General

The Punjab State Cooperative Supply & Marketing Federation Ltd (MARKFED) owns and operate this Mobile Application. This document governs your relationship with MARKFED SOHNA APP. Access to and use of this Mobile Application and the products and services available through this Mobile Application (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by MARKFED from time to time. You should check this page regularly to take notice of any changes MARKFED may have made to the Terms of Service.

Access to this Mobile Application is permitted on a temporary basis, and MARKFED reserve the right to withdraw or amend the Services without notice. MARKFED will not be liable if for any reason this Mobile Application is unavailable at any time or for any period. From time to time, MARKFED may restrict access to some parts or all of this Mobile Application.

Privacy Policy:

Our privacy policy, which sets out how MARKFED will use your information, can be found at Privacy Policy. By using this Mobile Application, you consent to the processing described therein and warrant that all data provided by you is accurate.

Other Policies:

Our other policies like cancellation, refund, rescheduling and return policy can be found at other policies.

User Account, Password, and Security:

You will receive a password and account information upon completing the MARKFED SOHNA APP registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. MARKFED SOHNA APP cannot and will not be liable for any loss or damage arising from your failure to comply.


You must not misuse this Mobile Application. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Mobile Application. Breaching this provision would constitute a criminal offense and MARKFED will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

MARKFED will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your mobile phone, data or other proprietary material due to your use of this Mobile Application or to your downloading of any material posted on it, or on any Mobile Application linked to it.

Intellectual Property, Software and Content:

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Mobile Application remains the property of MARKFED or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by MARKFED and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Mobile Application nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale:

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which MARKFED will not be responsible.

In order to contract with MARKFED SOHNA APP you must be over 18 years of age. MARKFED SOHNA APP retains the right to refuse any request made by you. If your order is accepted MARKFED will inform you by email and SMS. When placing an order you undertake that all details you provide to MARKFED are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes.

(a) Our Contract:

When you place an order, you will receive an acknowledgement e-mail/SMS confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between MARKFED will not be formed until MARKFED send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability:

Prices for products are described on our MARKFED SOHNA APP and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at MARKFED discretion.

Whilst MARKFED try and ensure that all details, descriptions and prices which appear on this Mobile Application are accurate, errors may occur. If MARKFED discover an error in the price of any goods which you have ordered MARKFED will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If MARKFED are unable to contact you MARKFED will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment:

(i) Credit Card/ Debit Card/ Net Banking – Upon receiving your order MARKFED carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The amount received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the amount paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(ii) COD (Cash on Delivery) – You may choose to pay cash on delivery option for products ordered only upto Rs 1000/- (Total invoice amount). For the invoice amount more than Rs 1000 the payment will be only through credit card/ debit card/ net banking.

(d) Blocking of User:

MARKFED will block (except if product is damaged in packaging or wrongly delivered) user for placing further order on MARKFED SOHNA APP if user refuses to make payment (against ordered product) to delivery boy for two orders under cash on delivery option .

Third Party Links:

Certain contents, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with MARKFED. MARKFED are not responsible for examining or evaluating the content or accuracy and MARKFED do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. MARKFED are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Disclaimer of Liability:

The material displayed on this Mobile Application is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law MARKFED SOHNA APP and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Mobile Application or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect MARKFED liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.


MARKFED shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Mobile Application.


If any part of the Terms of Service is unenforceable (including any provision in which MARKFED exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


MARKFED operate a complaints handling procedure which MARKFED will use to try to resolve disputes when they first arise, please let MARKFED know if you have any complaints or comments. The said grievance may be addressed to customerhelpdesk.markfed@gmail.com or a complaint lodged with the customer cell at +919779438164 or 01722609470, Ext 1806.


If you breach these conditions and MARKFED take no action, MARKFED will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement:

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and MARKFED. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Managing Director of MARKFED.


You agree to indemnify, defend and hold harmless MARKFED SOHNA APP from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by MARKFED SOHNA APP that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


In case of any dispute arising out of the contract, the matter shall be referred to the Managing Director, Markfed, Chandigarh to arbitrate in the matter, who can arbitrate himself or appoint any body to arbitrate in the matter. The said arbitration proceedings shall be held under the jurisdiction of Chandigarh court only & as per provision of the Arbitration & conciliation ACT 1996.